How to Access Hidden Data Webinar

We know ShotSpotter provides a dot on a map and triangulates the precise location of a gunfire incident but what happens next? What other key data does a ShotSpotter alert provide for officers and how does it help them plan better for future gunfire incidents? Tune in for this free on-demand webinar to hear Sergeant John O’Hare of Hartford PD share how ShotSpotter has helped his agency diagnose problems in neighborhoods that he didn’t know existed.

Watch this webinar to learn how to:

  • Understand hidden high-crime areas that typically go unnoticed

  • Use evidence-based policing to better solve crimes

  • Focus on localized crime statistics and data that come in from alerts

  • Develop a plan for reacting to alerts to get repeat offenders

  • Act quickly once a gunfire incident happens to collect key evidence

  • Develop strong community/police engagement to address incidents

Who should view this webinar?

Police Chiefs, Agency Executives, Community Relations Personnel

Access this Webinar

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Our Speakers

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Sgt. John O'Hare

Hartford Police Department


Steven W. Carter

Customer Success , ShotSpotter

About the Speakers

Sgt. John O'Hare - Hartford Police Department

Sgt. O'Hare is a former Marine and native of Massachusetts who has been a member of the Hartford Police Department since 2004. He is a highly decorated former Gang Intelligence Officer who currently supervises the Capital City Command Center (C4) that provides real-time and investigative support to Local, State and Federal assets within the Greater Hartford region and beyond. He was instrumental in bringing and deploying ShotSpotter to fully two-thirds of his city of Hartford and helped to provide mobile alerts and intelligence to all the officers and agencies in his direct region.

Steven Carter - Former Senior Director of Customer Success, ShotSpotter.

Captain Steven W. Carter has been in law enforcement for over 37 years and served as the administrative commander of the Denver Police Department’s Investigative Support Division. In this position he was the program manager for the implementation of the ShotSpotter gunshot detection system. He developed return on investment and performance metrics that are now being marketed to new and existing customers. 

Carter was engaged in the Collaborative Reform project with the Philadelphia Police Department (PPD) under a grant from the Department of Justice. Through this contract work his partner and he released an assessment report that proposed over 90 recommendations to the PPD focused on the reduction of officer involved shootings (OIS). These recommendations addressed policies, procedures, practices, training, administrative and criminal investigations of OIS, administrative review of these critical incidents as well as improved community engagement and transparency.